Frequently Asked Questions

Customers will receive a full refund or credit with one week notice of cancellation. Customers will also receive a full refund or credit in case of operator cancellation due to weather or other unforeseen circumstances. If you cancel between 24 hours and one week in advance of the tour, you will receive a 50% refund. Any cancellations made within 24 hours of the tour will be non-refundable.

Please note that we are always happy to reschedule your tour free of charge.  This can be applied once only, and negates all cancellations policies (ie. if you choose not to attend your rescheduled tour and contact us 2 days before your rescheduled date, your tickets will be forfeited and no refund issued).

Providence Ghost Tour is a walking haunted history exploration of Providence’s treasured East Side neighborhood. The tour is led by a costumed, lantern-carrying guide who enchants you with the history and mystery of our beautiful city.

Tour times vary throughout the season.  On busy nights, there might be several schedule tour times.  Tour times are generally around 8PM in the summer and 7PM in the winter.  Check the specific date you are interested in and the specific tour time will be provided.  Please arrive at Prospect Terrace Park (60 Congdon St. Providence, RI) 10-15 minutes ahead of your tour.  This allows time for you to find parking, walk to the park, and check in with your guide.  Tours begin promptly at the appointed time, so please plan ahead.

The tour lasts an hour and a half to an hour and 45 minutes, depending upon the speed at which each group travels. Some groups move more quickly, some groups more slowly.

The Providence Ghost Tour traverses between 1.7 and 1.9 miles, depending upon the route we travel. Routes can differ due to construction, the needs of our guests, and other factors. One guide used her step counter and found that she’d walked 4,268 steps! Please note, people’s strides may vary, as does the route. Let us know how many steps you take after you finish your tour!

Providence Ghost Tour begins and ends in a public park and then traverses public sidewalks, streets, and college campuses. Providence Ghost Tour has no control over the condition of the terrain. We walk up and down College Hill and descend the infamous Meeting Street Stairs. We move at a comfortable pace and guides work hard to remain attuned to the pacing needs of their group. Most people are able to complete the tour without issue. However, some guests have found this difficult. Guests recovering from a lower-body injury or surgery should wait until they’re healed and well-recovered to take the tour. Providence’s streets and sidewalks are old. In places, they are cracked, uneven, and steep. We call it “charming,” but some folks do not. Assess your mobility and cardiovascular health needs and plan accordingly. If you’d like to preview the terrain, please drive down Angell St. and up Waterman St. If that is comfortable for you to walk, you’re in!

We have had folks in wheelchairs tell us that the grade of the sidewalks is just too steep. While we can adapt the route to some degree, we cannot erase the hills or improve the conditions of the sidewalks and streets. Please make the best decision for your individual needs.

Your guide carries a lantern to light the way, but if you are walking toward the back of the group, it may not illuminate your path to your liking.  You do not have to bring a flashlight, but flashlights make things fun, so why not? We ask that you be safe and responsible and not shine the light in anyone’s eyes (including drivers passing by or in windows of homes we pass).

The Providence Ghost Tour meets at Prospect Terrace Park, which is a public park located at 60 Congdon St. Providence, RI. Please look for the large statue of a man overlooking the city. Your guide meets you at the statue. Please note that the statue is facing the city, so we meet by his coattails.

Providence Ghost Tour begins and ends at Prospect Terrace Park, located at 60 Congdon St. Providence, RI.

There is plenty of on-street parking near Prospect Terrace Park. On busy nights (weekends, especially in October, Waterfire nights, other event nights), there may be less parking available. Plan accordingly and leave yourself a little extra time.

Providence Ghost Tour is an outdoor event. It is a walking haunted history tour. Comfy, stable shoes are the way to go. High heels, wedge-style sandals, or other unstable footwear are not helpful on the tour. If you are going out afterward and want cute shoes, leave them in the car or carry them in a bag. Our sidewalks are old and our streets are steep. We traverse cobblestones, brickwork, and some poorly maintained ground, so please prepare accordingly. For clothing, please consider the weather and wear what is comfortable. You might want to dress with some layers to adjust as needed.

No, there are no restrooms at Prospect Terrace Park, where the tour begins and ends. There are no public bathrooms along the route. We suggest going to the bathroom before arriving. In the event that you must find facilities during the tour, you will have to leave the group. We recommend calling a member of your party once you have finished your business and the guide will help them direct you to where the tour is. The tour will not stop and wait.

Providence Ghost Tour is an outdoor walking haunted history tour. While Providence is a city, it has quite a community of mosquitoes in the summer and into the very late fall. Some years are more buggy than others. We recommend using an insect repellent that suits your needs.

We ask that all guests purchase tickets in advance online.  This is the only way to guarantee your spot on the tour.  Guides do not carry cash or change.  

Everyone defines “scary” differently. Providence Ghost Tour is a well-researched, authentic ghost tour. We do not manufacture ghosts or use special effects. We do not pay anyone to jump out at guests. We use storytelling skills to enchant you. Some folks find it scary, but most define us as spooky. Guides try to be attuned to the needs of guests (big and little) and do their best to support an anxious person.  We suggest bringing a flashlight for the Nervous Nellie in your life!

Providence Ghost Tour is not at all like a haunted hayride. It is an authentic ghost tour. Guides share the real stories of real deceased Rhode Islanders who haunt our city. No one jumps out at us (unless the local college students are feeling rambunctious) and we do not use any manufactured products to generate ghosts/scares/fear. Our ghosts are indeed interactive at times, but that is of their own accord and entirely beyond our control. Also, we do not have a wagon or tractor on which to ride. We walk.

No, of course not.  We pride ourselves on honesty and authenticity.  We do not manufacture paranormal activity.  Any ghost tour that guarantees activity is using some form of props/actors/special effects.  We encourage you to bring a camera, EMF readers, thermal readers, and other ghost hunting equipment and if you see something- say something!  Remember, our tour is copyrighted material.  You may not use audio or video recording and may not publish the tour content.

Providence Ghost Tour welcomes pets! Tour owner Courtney (a.k.a. Ghost Mom) brings her dog, Baxter (a.k.a. the Providence Ghost Pup), on many tours. We’ve had countless canines and one cat on tour (yup, a cat. He sat on his cat dad’s shoulder all night and seemed to enjoy his evening out on the town).  All we require is that animals are safe, do not inhibit another person’s experience, are not aggressive, are kept on a 6-foot leash, and that pet parents clean up after them. If your critter pal is disruptive (jumping on guests, barking, aggressive, or otherwise causing an uncomfortable situation), we will, unfortunately, have to ask you to leave. Our goal is for everyone to enjoy their tour and feel safe.

Bad weather happens.  If it is not unsafe, we will proceed.  If the bad weather will be brief, we may contact you to shift the tour time by up to 30 minutes.  This sometimes happens in the summer, when RI’s afternoon/evening thunderstorms roll through and then disappear as quickly as they arrived. However, if it is going to be unsafe, we will cancel.  Unsafe weather could include a named storm like a hurricane, dangerous winds, lightning, or frozen precipitation (we are a walking tour, not an Olympic ice luge).  In the event the tour will be cancelled, you will be contacted by whatever means possible- phone call, text, or email.  When reserving your tickets, please provide contact information you actually use and will be able to be reached by- not that junk email address we all keep to not be bothered.  We will provide as much notice as possible, though sometimes it ends up being a gametime decision based on a shift in weather patterns.  If the tour is cancelled, you will be refunded or given the opportunity to reschedule with us.

Life happens. We allow one rescheduled tour. For example, if you book your tour for July 4, but you decide you’d rather stay at your friend’s clam bake and take in the local fireworks, we support that! Fireworks are awesome. You need to call or email us prior to your tour. If you don’t let us know ahead of time, you forfeit your tickets. But if you are a good egg and do let us know, you may select any other public tour date and we just transfer your tickets. It is a one-time deal, so really be sure you want that second date. You have one week to make a decision, as long as you reached out prior to the time of your tour. In the event that you no-show your tour, we do not refund or transfer your tickets.

Please plan ahead to avoid this.  Tours run on schedule.  If you are running late, though, you can try to meet your guide at the corner of Benefit St. and Angell St.  Tours generally cross this intersection 15-20 minutes after the tour’s start time.  You may call the tour, but we cannot guarantee a person will be available to pick up the phone during tour time (because they might be leading the tour).

Yes!  Photography is encouraged.  Take bunches of pics, use EMF readers, use other paranormal devices.  If you get something interesting on tour, please say something!  You can tag us in posts on socials (you know all the things), email it to us, or even text us.  Videography and audio are prohibited.  Our tour is copyrighted material and we have to protect it.  Please be respectful.

Providence Ghost Tour loves doing private tours! The tour provides a very unique view of the city of Providence. We mix history and mystery, along with some amazing scenery, for an experience you’re not likely to forget. We have proudly offered field trips for middle schoolers, high schoolers, and colleges. We’ve enjoyed campers from near and far, leaf peepers, and ghost seekers. It is perfect for family reunions, birthday parties, corporate gatherings, bachelor and bachelorette parties, and meet-up groups. We work with you to create the right tour for your group. We have flexibility regarding the start time, the length of the tour, to location from which we start and end (within reason), whether we work with local food trucks to add a meal to your event, and the route. Please contact us via e-mail to plan and schedule your private tour!

*Please note that private tours are subject to availability. They are first come, first served and require a minimum of 10 participants. Pricing varies based on the time and season.